Customer Service Coordinator - вакансия 73739629

ЭСАБ-СВЭЛ

Дата обновления: 11.02.2021

Город: Санкт-Петербург

Категория: Торговля / Продажи

Зарплата: 65000

Тип занятости: Не имеет значения



Текст вакансии:


Responsibilities
Handling customers’ inquiries and requests, Communicating politely with customers by e-mail, letter, telephone and face-to-face Providing advice or help to customers using the knowledge of the products or services of the Company Providing support to sales team; Following lean working principles, suggest improvements and identify non value added activity; Place orders from the distributors and orders according to the quotations made by the sales engineers into the system; Work with logistics information: informs the sales engineers and customers on the state of their order (delivery time, readiness for the delivery, customs clearance); Collect information and preparing weekly report about cancelled orders from Distributors and customers
Work with certificates (prepare certificates according request from customers and sending originals for them) Skills, Experience and Qualifications:
Strong interpersonal skills Customer focused Service minded Excellent communication skills Ability to learn and develop Highly organized Good attention to detail Work under pressure and meet deadlines IT systems literate Team working Experience from customer desk is an advantage


Контактное лицо: Крылова Елена



Контактные данные:

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