UI/UX Designer (Contact Center) - вакансия 73948309

Партнерские Вакансии

Дата обновления: 09.04.2021

Город: Санкт-Петербург

Категория: Добыча сырья

Тип занятости: Не имеет значения

Текст вакансии:

компания "dins"

ui/ux designer is responsible for helping drive the experience of contact center applications through research, user interviews, usability testing, and other ux best practices. you will work closely with product owners, other ui/ux designers, and developers to drive internal and external-facing web applications.

key responsibilities:

  • create prototypes and wireframes for new projects or features
  • prepare and lead discovery sessions with stakeholders
  • design and run user interview sessions with customers from us


  • analyse project requirements and collaborate with development team to provide guidance on ui layout and design while maintaining consistency
  • run usability sessions and present results to development teams
  • accurately estimate and track personal work
  • proactively raise issues and communicate accurate status to product owners
  • work within an agile environment where the foundation of ux integration is still being cultivated
  • assist in the development and presentation of manuals, user guides, and other materials relating to ux best practices
  • continuously evangelise the importance of user-centred design across the organisation
  • demonstrate self-development by staying current with ux best practices and design patterns
  • contribute to and evolve our design system


  • 3-5 years as a ux designer for a software company
  • 3-5 years experience designing wireframes, prototypes, or websites using sketch
  • experience working with or contributing to design systems is a plus
  • experience researching and designing data-heavy applications
  • experience with scrum methodology and agile practices will be a plus

skills & abilities:

  • english: fluent
  • clear working knowledge of how what you design will be realised in code
  • strong time management and problem solving skills
  • knowledge of ux best practices and ui design patterns
  • exhibit a high level of individual initiative and ownership
  • passionate, resourceful, self-motivated and driven, with keen attention to detail, action-and-results oriented
  • excellent interpersonal, verbal and written communication skills as well as strong logical, analytical, problem solving skills and reporting skills
  • able to present ideas in user-friendly language
  • basic working knowledge of css/html/js preferred
  • knowledge of contact center processes will be a plus

relevant portfolio is a must for this position!


  • well coordinated professional team.
  • cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.
  • corporate training programs, english language courses.
  • business trips and further work in foreign branch offices (including h1-b u.s., philippines, china).
  • job placement and payment of salary take place according to the labor code.
  • individual and team bonuses.
  • sick leaves 100% paid.
  • 28 day vacation 100% paid in accordance with the current salary.
  • office in 15-minute walk from the subway or remote.
  • nonresident applicants granted relocation bonus and help in finding accommodation in st. petersburg.

Контактные данные:

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